Social Media Consistency Analysis Ministry of State-Owned Enterprises in Indonesia During the COVID-19 Pandemic

This study aims to identify shifts in the production of social media information content in the industrial world during the COVID-19 pandemic in Indonesia. Official government social media accounts during the COVID-19 pandemic era experienced significant changes in disseminating information. The research was conducted on the official account @KemenBUMN. Indonesia is a national government agency in charge of fostering and managing state-owned enterprises. This research method uses the Q-DAS approach (Qualitative Data Analysis Software) and NVivo 12. The data source for this research is the official account activity of @KemenBUMN, using NCapture from the Twitter social media activity of the Indonesian Ministry of State-Owned Enterprises. The results found in this study for the production of information content about industrial developments during the COVID-19 pandemic are quite consistent from 2021 to 2022. The amount of content produced during the COVID-19 pandemic was more than 20 tweets in one month for a year starting from March 2021 to March 2022. In the results of Wordcloud analysis, the most widely used keywords are "BUMN” and "Sobat BUMN." The dominant information submitted by the @KemenBUMN account is information about activities and developments from various fields managed by the Ministry of SOEs for one year. The ministry of state-owned enterprises is quite active in greeting their followers with the hashtags # SobatBUMN and #bumnuntukindonesia in each of their tweets strategy for disseminating information during the pandemic by mentioning MNC official accounts in Indonesia. This is evidenced by the widespread use of content with the hashtags #bumnuntukindonesia and #sobatBUMN aimed at partners. That the production of SOE information social media content does not focus on dealing with COVID-19. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Digital Literacy: How Social Media Prevent Misinformation During Pandemic

This research aims determine the literacy practices used by government officials to prevent the spread of hoaxes and misinformation. The pandemic created a crisis that crowded information sources;in that situation, social media users had to decide which information to trust and use as the primary reference. As a result of the Covid-19 cases, the spread of false information has increased. This study employs a qualitative narrative analysis method with the MAXDA software tool to investigate the government's digital literacy function. According to the study's findings, the government used social media under the ministry of information and communication to filter information for social media users. To support this step, the government also campaigned for an electronic transaction law as a preventive measure to prevent the spread of hoaxes on social media. In addition, to create massive information, the ministry of information and communication uses several accounts under the coordination of the ministry to provide information. The findings underline the ability to create digital literacy by the ministry of information and communication through the electronic transaction law. In the last three years, the intensity of tweets by the Ministry of Communication and Information account has increased;this is based on the increase in Covid-19 cases and the implementation of large-scale social distancing policies in Indonesia. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.